If It Doesn't Fit, Let It Go.
Sometimes, the piece you fell for online doesn't translate in person. The neckline sits differently. The flat scarpe feels narrower than expected. The earring isn't quite your shade of gold.
That's okay. We don't take it personally. Here's how we make it right:
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30 Days to Decide: You have 30 days from the delivery date to initiate a return. That's plenty of time to try it on, walk around the house, and trust your gut.
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Condition We Need: We can only accept items that are unworn, unwashed, and still have all original tags attached. No perfume, no makeup marks, no scuffed soles. We inspect everything carefully, so please treat it like you're handing it back to a friend.
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How to Return:
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Go to our Returns Portal [Insert Link].
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Print the prepaid shipping label (a small fee will be deducted from your refund).
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Pack it up and send it back to us.
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Refund Processing: Once we receive and inspect your return (usually within 3–5 business days), we'll issue a credit to your original payment method.
A Better Option: Choose Store Credit, and we'll waive the return shipping fee entirely. You get the full value back, plus a perfectly good reason to find something that does work.
Final Sale: For hygiene reasons, all earrings and certain accessories are final sale. We know you understand.
If your order arrives damaged or defective, please email us within 48 hours with photos. We'll replace it immediately—no arguments, no hassle.